Aviva paid 92.5% of critical illness (CI) claims during the first six months of the year.
Health insurers and brokers have broadly supported the Office of Fair Trading's (OFT) view that the private healthcare market is ‘not working well for customers'.
Aviva is aiming to settle death claims from group risk customers within three days.
More than 1,000 advisers are now writing protection business through Sesame Bankhall Group's panel following its launch last November, the network has announced.
HM Treasury believes simple products by definition should be allowed to be sold without advice.
Pricing, products and processes are the protection industry's priorities. Louise Colley begs to differ and gives a call to arms to the emotional side of marketing.
Santander has been forced to restrict sales of protection products through its branches due to a staff training issue.
Doctors have called on Britons to take greater responsibility for their health and voiced their fears that GP-led commissioning could harm patient care.
Aviva's leap up the blue-chip index has ignited further market speculation that at least two insurers could be mulling over a possible approach worth 575p a share valuing the insurer at £14.8bn.
Aviva has unveiled a product allowing grandparents the chance to buy specialist health insurance for their grandchildren.