Aviva

The critical illness market remains driven by definitions as 2015 sees insurers facing an ABI deadline and advisers with a need for 'complex' knowledge, writes Thomas Smith

SMEs are nearly three times as likely to ask friends or family for advice when setting up their business than consult a financial adviser, research from Aviva has found.

Aviva has launched Aviva Life Protection Solutions (ALPS) a new end to end platform for advisers offering a faster ‘quote and apply' system than before.

Complaints about income protection (IP) and critical illness cover (CI) fell in the second half of 2014 figures from the Financial Conduct Authority (FCA) have revealed.

Aviva has announced changes to its senior management following the acquisition of Friends Life by Aviva.

Aviva's shareholders have approved the merger with Friends Life in a meeting in London.

Aviva has expanded the availability of its virtual health service app to its group risk customers.

The merger between Friends Life and Aviva has been cleared by the regulators, meaning that only the shareholder vote now remains to be cleared.

Aviva paid out £513m on claims in 2014, an increase on the 2013 figure of £505m as it released its annual claims statistics.

Aviva has said it expects its acquisition of rival Friends Life to generate extra revenue of £600m over the next two years, including cost savings for the company of £225m.