ABI

As the recession bites, sales of protection products may fall and claims may increase. Ann-Marie Dec and Jill Harvey ask if talking to customers is the solution.

With the EU Gender Directive now UK law and more changes anticipated, Nick Starling explores the potential impact of anti-age discrimination legislation on health and protection insurance.

The FOS reflects on outcomes of ABI guidance

Is past claims performance a guide to the future or will the FOS work on transparency be valuable to the industry? Gill Salton asks.

Advancements in the treatment of HIV and Aids has improved the prognosis of sufferers, driving insurers to be more inclusive in providing cover, explains Julie Hopkins.