ABI

The development of simple products has been identified as a way for insurers to meet customer expectations amid a changing world.

The industry can now boast a full set of claims statistics from all the major providers, following Friends Life publication of income protection figures. But how much work is there still to be done? And how realistically possible is complete standardisation...

Is a specific protection trade body the best result advisers can aim for? Richard Verdin introduces a different option.

With PMI fraud hitting the headlines, Nicola Culley investigates the size of the problem.

The Association of Mortgage Intermediaries (AMI) has reported it is in talks to potentially create a protection-specific focus within the body. Many in the industry have supported the move, but what necessary results would such a body need to produce...

Insurers have applauded news the ABI is to refine definitions insurers use to report claims pay-out rates to ensure greater consistency across the industry.

Critical illness heart attack definitions are under scrutiny as medical advances redefine the condition, as Joan Coverson explains the main conditions covered under CI policies in the UK have been subject to standardised definitions, determined by the...

The Financial Conduct Authority (FSA) is launching a strategic review into the claims process in general insurance.

Nicola Culley examines recently launched individual critical illness plans that typify both poles of the market.

Victims of asbestos-related cancer in the workplace will receive increased financial support and benefit from a simpler claims process under a new Bill introduced by the government.