Technology

MorganAsh has introduced an e-signature process for the online approval of tele-interview reports af...

Online service promotes wellbeing engagement as a route to living longer

As the recession bites, sales of protection products may fall and claims may increase. Ann-Marie Dec and Jill Harvey ask if talking to customers is the solution

Non-disclosure least prevalent in tele-interviewing

Understanding paralanguage and how it can be used to reduce non-disclosure is key to the use of tele-interviewing as a sales tool, explains Andrew Gething

Truth will out

Truth will out

The protection industry has demonstrated significant technological advancements over recent years. Ed Stuart-Brown examines the effect this had on business processing and efficiency

Affordable premiums, customer-friendly sales processes and complete confidence that valid claims will be paid. Warren Copp ponders a utopian protection industry

How much will the Association of British Insurers' (ABI) new guidelines on non-disclosure cost, and how much of that will trickle down to consumers?