Technology

Affordable premiums, customer-friendly sales processes and complete confidence that valid claims will be paid. Warren Copp ponders a utopian protection industry

How much will the Association of British Insurers' (ABI) new guidelines on non-disclosure cost, and how much of that will trickle down to consumers?

Non-disclosure, declined claims and society's attitude towards them were at the forefront of Scottish Re's latest research. Warren Copp examines the results.

With a sizeable cultural gap between the US and UK, it would be fair to assume the protection markets are as divergent. However, the reality is quite different, writes Michelle Finlay

Technology is playing an increasingly important role in theway IFAs conduct their business. David Child reports on theattitudes in the market

Diane Buckley, outlines the development of the e-signature and asks what effect they will have on IFAs and their communications between insurers and clients