Technology

Voice risk analysis has made the underwriting process more efficient. Richard Sheridan explains how this technology and human judgement can work together in other arenas.

Protection Menu - income protection cover

MorganAsh has introduced an e-signature process for the online approval of tele-interview reports af...

Online service promotes wellbeing engagement as a route to living longer

As the recession bites, sales of protection products may fall and claims may increase. Ann-Marie Dec and Jill Harvey ask if talking to customers is the solution

Non-disclosure least prevalent in tele-interviewing

Understanding paralanguage and how it can be used to reduce non-disclosure is key to the use of tele-interviewing as a sales tool, explains Andrew Gething

Truth will out

Truth will out

The protection industry has demonstrated significant technological advancements over recent years. Ed Stuart-Brown examines the effect this had on business processing and efficiency