Technology

A new report has called for radical changes to the claims process for life, critical illness and income protection plans.

LifeQuote has developed a decision in principle tool for the protection market to assist advisers with the process of placing difficult lives with insurers.

Personal Touch has added a multi-tie protection panel to join its whole of market offering.

Misconceptions exist about what social media actually is and how it can be used by the protection industry as a sales and marketing channel. Christopher Tuite explains

Insurers must continue using their online systems in to post sales care to support advisers and their client relationships, an industry working group has demanded.

The insurance industry is being held back by poor data capture, substandard analysis and lack of integration between systems, Medicals Direct Group has said.

LV= has extended its offering on Assureweb to include its full range of services.

Avelo has added its weight to those predicting protection sales will grow with IFAs increasing focus to it after the Retail Distribution Review (RDR) is introduced.

Assureweb has added a whole of life quotation portal to its service.

PMI brokers want efficiency, accuracy and security, so where is market support for a single portal providing access to all insurers? Alistair Sclare investigates