Regulation

ICOBS is son of ICOB, but has it lived up to its expectations? Julie Pardy investigates

At a joint event with REFORM think tank, Cicero Consulting, director and chief corporate counsel Iain Anderson, has called for the oversight role of HM Treasury to be enhanced in the new UK regulatory framework.

Law Commission proposals to hold insurers liable for damages after delays or refusing to pay a valid claim have been welcomed.

The British Insurance Brokers' Association (BIBA) has produced legal guidance to help brokers manage potential risks surrounding the use of social media.

The proposed increased Financial Ombudsman Service (FOS) award limit is ‘not keeping pace'with today's costs, according to the (FOS).

Technology provider 1st Exchange has called for the industry to use plain language to ensure product information is jargon free and more accessible to consumers.

The FSA has proposed changes to its complaints handling procedure as it reveals pure protection grievances continued to grow in the first half of the year.

Customer service, we are constantly told, is a prime way to differentiate between insurance providers.

Adviser networks had half of the complaints against them referred to Financial Ombudsman Service (FOS) upheld in the first six months of the year.

Retirement solutions should have the flexibility to provide both decent pensions and meet long-term care costs if necessary, the Association of Consulting Actuaries says.