Client Acquisition

Many across the industry have been distinctly underwhelmed by the new Insurance Conduct of Business sourcebook but, as Lucy Quinton writes, it still holds a few surprises.

The whole of life market has been hit with yet another year of poor sales figures, but is there a way that the sector can grow to offer a more up-to-date offering to consumers? Lucy Quinton reports. Click here to download pdf

At the end of last year, Norwich Union said that it was planning to launch a guaranteed claims pilot. If launched, it will offer policyholders a guarantee that their protection policies will pay out and will be available for an extra £2 to £3 a month....

After another less-than-successful year, individual income protection is the subject on everybody's lips as this month's COVER survey paints a stark picture. Lucy Quinton reports. Click here to download pdf

The ongoing Northern Rock saga has left consumer trust in the financial services industry in tatters. But, as Peter Carvill finds out, those with high personal debt cannot have it both ways.

News that a child is on the way brings worries and costs to mind. Insurers, however, wish they figured more prominently in a new family's financial planning, writes Lucy Quinton

As new products stutter and stall, few providers are offering the kind of innovation needed to gain any ground towards the level of service policyholders really need, writes Lucy Quinton

With the ABI now turning its attention to income protection, what can be done to give hope to a product that has suffered yet more declining sales? Lucy Quinton investigates Click here to download pdf

Senior partner at CWC Research and co-founder of the Income Protection (IP) Task Force Clive Waller tells Johanna Gornitzki why IP is still the golden product of the protection market

Budget protection is rarely treated as a serious option by advisers and customers but it may not be as much of an oxymoron as some people believe, reports Georgina Kenyon