Customer service, we are constantly told, is a prime way to differentiate between insurance providers.
The NHS in Scotland could charge patients for services if plans recommended by an influential adviser to the Scottish Parliament finance committee are implemented.
Over half of UK adults are worried they won't be able to afford to look after their health into old age, according to a new report.
Westfield Health will absorb January's 1% insurance premium tax (IPT) rise instead of passing it on to policyholders.
An accountant has been convicted of defrauding cash plan provider Westfield Health.
Most UK employees would rather suffer in silence with a health concern or personal issue than tell their boss or colleagues, according to new research.
Bupa promises new products will be launched in the next six months and into 2011 as it announced a steady performance for the first half of 2010.
Half of private medical and dental insurance complaints received by the Financial Ombudsman Service (FOS) have been upheld in the first quarter of the year.
The Association of Medical Insurance Intermediaries (AMII) is doubling the number of complimentary places available at its conference.
Patient care is being compromised by GPs' lack of assessment time, according to research by Aviva UK Health.