Adviser networks had half of the complaints against them referred to Financial Ombudsman Service (FOS) upheld in the first six months of the year.

The NHS in Scotland could charge patients for services if plans recommended by an influential adviser to the Scottish Parliament finance committee are implemented.

The individual critical illness market has long been one of the most competitive in the protection industry, but, writes Owain Thomas, could controversial new plans and a battle over definitions see it break out into open warfare?

Friends Provident is adding mastectomy cover and five new ABI+ conditions to its critical illness (CI) product.

Advisers are optimistic about the future of the income protection (IP) market despite overwhelmingly expecting fewer IFAs to be practising in the sector and fewer products being available, new research says.

Aviva has increased its critical illness (CI) claims payment rate to 93% in the first six months of 2010.

Friends Provident has launched an absence tracking system to help employers tackle the £16.8bn cost of absence.

Bupa's individual protection offering is now available to members of the First Complete network.

Protection providers have forgotten consumers in making products too complicated, according to LV=.

LV= has revealed strong protection new business figures for the first half of the year.