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To support income protection claims
Annual average of 96.2% since 2005
Panel and presentations at the Pacific Life Re offices
‘Demand rising 15% a year’
'To disrupt what's traditionally been a very staid category'
He spent 11 years at Aviva Life UK
Total available conditions reaches 41
Five core functions
Alongside raft of other changes
FOS orders firm to pay £2,000 compensation