Life insurers 'living in dark ages' for HIV+ clients

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Life insurers are ‘living in the dark ages’ and stigmatising HIV positive clients meaning their needs are not being met, according to research.

The survey conducted by intermediary Unusual Risks found that just a third of the top UK providers offer life policies to HIV positive people.

And only two of the four who do so undertake a full pre-sales quotation procedure, meaning many people living with the disease are being asked to complete applications, submit to medicals and blood tests before any indication of the cost of insurance is offered.

The adviser firm believes this is both non-competitive and unfair on applicants although it recognised that insurers have the right to decline applicants on medical grounds.

However, it felt that insurers were not dedicating enough attention to this developing market or taking the needs of HIV Positive people seriously enough.

Chris Morgan, marketing manager of Unusual Risks, was shocked and concerned by some of the responses from the providers it contacted about HIV life assurance.

"Only four responded yes, with some of the remaining companies even appearing shocked we had asked the question," he said.

"Some of our findings and answers received from insurers regarding HIV life assurance are completely worrying. It is apparent that the majority of companies are still living in the dark ages and attaching a stigma to HIV.

"The survey established that either companies are avoiding the issue completely by not offering cover, or in the main offering completely inadequate, over-priced products and services to HIV positive applicants.'

The four providers who originally said they would cover HIV positive clients, only two, Prudential and Zurich, accepted the test case put to them by the adviser.

 

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It's a tiny market

The market for HIV positives is too small for everybody to be competing for it. Many HIV positives don't want to buy life insurance as they don't have any dependents. This is the reality. Others are uninsurable due to drug addiction, liver diseases, suicidal tendencies etc. In the Netherlands the insurance industry spent a fortune to establish a market for HIV positives. In the past few years less than 250 policies have been sold. Similar story in France. We have learnt from the mistakes of our neighbours. There's no conspiracy to studiously avoid HIV positives. We need to be careful before taking random potshots at an industry which still prides itself on offering cover to as many people as possible.

Posted by: Get real folks | Nov 25 2010

HIV can be a manageable risk

I agree with the sentiment of this comment by Unusual Risks. Given the state of current knowledge about HIV and the effectveness of modern treatment, having HIV is not necessarily akin to being under sentence of death. The better cases of HIV infection can be associated high survival rates - in fact better than for some of the other risks that life insurers consider acceptable. In times gone by the industry prided itself on extending the ability to buy life cover to as many people as possible, even those with serious medical conditions. So why does it studiously avoid HIV? Especially as these risks are acceptable in other markets.

Posted by: Peter Maynard | Nov 24 2010

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