Why rebranding is about more than a new logo

clock • 5 min read

British Friendly's Iain Clark discusses what makes a successful rebrand and how British Friendly repositioned themselves this year.

Every sector has its own brand requirements - in protection we generally want to be known as safe, reliable, trustworthy - and each company has their own identity that they want to transmit to their customers, the world at large, staff and the rest of their sector. A rebrand is about far more than just a new logo. Your brand is the public face of the business. When it fails to reflect the level of innovation and modernisation your company has achieved, your customers might think you have fallen behind the times. For British Friendly, when we rebranded in May this year, we saw it as...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Income Protection

Profile of an IP customer: 2024 market trends

Profile of an IP customer: 2024 market trends

Strength to strength

Vicky Churcher and Warren O’Connell
clock 30 September 2025 • 3 min read
Long-term health conditions impacting ability to work: Aviva

Long-term health conditions impacting ability to work: Aviva

Supporting IPAW

Cameron Roberts
clock 26 September 2025 • 1 min read
IPAW 2025: After the sale

IPAW 2025: After the sale

A lot can happen to a client in two to five years

Cameron Roberts
clock 25 September 2025 • 4 min read