“We need the help of technology, but technology needs the help of us as well”
“We need to overcome these annoying and frankly lazy stereotypes that we have about the next generation of customers”
“I don't think I'd sleep at night knowing I haven't discussed protection”
“I want to have an impact and feel that my work is meaningful”
"It's building the foundation for that protection conversation"
“Further consolidation in the long run could diminish the value of seeing a broker”
“Anyone who says reviews are not an ego boost is lying”
“A satisfaction metric that is absolutely crucial to measure and monitor performance”
“Hard work does get recognised and protection wants to make a positive change”
“Relationship building is going to be key for us this year”