The Financial Ombudsman Service (FOS) will maintain its current funding model for the next financial year despite recognising it is unsustainable in its current form.
A recent FOS decision has raised the stakes on payouts for mis-sold MPPI products; explains Richard Walsh.
Sesame most complained-about advice firm
Fairer Finance has hired former FOS senior ombudsman Melissa Collett as it launches two new complaints advice services for banks, advisers and insurers.
No surge in complaints from pension freedom and new FCA rules
Advisers should take on board Financial Ombudsman decisions when making recommendations, writes Alan Lakey.
Positive Solutions has reappeared in the Financial Ombudsman Service's (FOS) list of the top five most complained about advice firms.
The Financial Ombudsman Service (FOS) has warned it will demand compensation awards from businesses for non-financial errors if they are deemed to have failed vulnerable clients by "rigidly applying rules".
The Financial Ombudsman Service (FOS) has listened to industry complaints about the burden of regulatory cost and cut its budget by 11% for the coming year.