Could 'insurance' be 2024's word of the year?

"Make it easy to do the right thing"

clock • 4 min read

Zanele Sibanda, head of business development at Towergate Health & Protection, discusses how the industry can help more people to access insurance in 2024.

Rizz - appeal, charm, attractiveness. This is Oxford dictionary's word of the year for 2023 and is thought by the BBC to be a shortening of the word ‘charisma'. I neither know of nor possess said ‘rizz' but it seemed to fit perfectly when I started thinking about what I envision for our industry in 2024. Insurance has long been the poor relation in a financial planning portfolio, and in the majority of cases where an adviser is not an insurance specialist, it tends to go only as far as life cover. This led me to think about how insurance is perceived outside the immediate industry. H...

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