Royal London has expanded the number of medical conditions covered within its pre-sales underwriting tool to improve flexibility in the customer journey.
The number of covered conditions has increased from 60 to over 3,600, which the insurer stated will improve the ease and make it faster for advisers to get indicative underwriting terms. The existing functionality can still be used by advisers during the online journey to select from the 60 most commonly disclosed medical conditions. However, the new search function will now allow advisers to look over all 3,633 medical conditions within the online rules that generate a decision, although this depends on individual client requirements. Going forward, Royal London will collect usage...
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