High quality customer service offers a chance to raise industry standards, especially in claims speed and communication.
Jon Fuller, Head of Specialist Protection at Royal London, considers the nuances in advising high net worth clients
Life insurance needs to embrace technology for smoother claims and happier customers. Swiss Re's launch of ACE and CARE highlights the importance of meeting increasing customer demand for digital services.
Type 2 diabetics will benefit from innovation in underwriting aimed at boosting inclusivity
Adam Higgs of Protection Guru discusses how Vitality's latest protection product updates will help to improve the market.
According to Justin Taurog, Managing Director at VitalityLife, there has never been a better time to embrace a less transactional approach to insurance.
COVER has partnered with Vitality to bring an exclusive content hub exploring expanding protection that can better meet the needs of clients from day one.
Given the pressures faced by the NHS, health insurance is evolving to do more than just promote healthy living - a concept Vitality is calling ‘Prevention 2.0', writes Dr Keith Klintworth, Managing Director, VitalityHealth.