Consumer Duty

"Forward-looking companies will find ways to use other sources of data"

“We want to maintain a flourishing UK financial sector”

Ahead of 31 July

"Looking for a fundamental change in firms’ approaches"

"It is all of our responsibilities to be guides, mentors, leaders, teachers"

To reduce the authorisations backlog

‘We recognise that some firms need to make significant changes’

Checklist for the measurement and evidencing of Consumer Duty

"The combination of carrot and stick should make a marked difference"

"Certain individuals are more vulnerable to its effects than others"