Talking face to face remains an excellent tool for both existing and new clients. Maria Merricks looks at how to plan the perfect client seminar.

In advance of a change in the law, James Walker describes what the removal of the default retirement age could mean to businesses and their employee benefits

In recent years providers have concentrated on the underwriting elements of customer service. Rhys Dudding asks whether the other end, claims, is now ripe for an overhaul

As they evolve for today's markets, group products are set to sell well, but should group risk advisers focus on income protection or critical illness? Paul Avis makes the case for a balance of both

UK protection markets may be advanced, but they do not lead in terms of customer innovations, that could be the South Africans. Andy Milburn explains

Alice suffered from anorexia in her teens and early 20s. She now has a partner with whom she shares a joint mortgage but also has some underlying mild depression.

Insurers and re-insurers are experts in long-term group risk in all kinds of areas.

If you are not selling international PMI then your competitors are. However, as Edward Murray explains, this is a rewarding market

With providers and the government taking a greater interest in health provision through the workplace, should IFAs become more active in the health and welfare of those individuals in their group business?

Peter Barnett, policy adviser to the House of Lords, says October's spending review will have a direct effect on financial services.