Regulation needs to recognise that a funeral plan, unlike other financial products, is a service
Funeral plans have become a mainstream product over the last 10 years as significant numbers of consumers and intermediaries look to make provision for end of life. In 2017, more than 200,000 plans were sold by providers registered with the Funeral Planning Authority (FPA), which make up a majority of the UK market. Indeed, there are still more than 1.3m undrawn plans, highlighting quite how big this industry has become. However, while the market has grown exponentially, one key thread...
Research by Zurich
Improving outcomes for customers