Forward-thinking healthcare insurers are transforming their business through robotic process automation (RPA) and cognitive technologies
The healthcare insurance industry is particularly ripe for robotics. Many businesses are already deploying the technology in claims and applications processing, achieving more than 60% increases in productivity and 95% increases in accuracy while also substantially reducing costs. Furthermore, the more innovative businesses are moving towards the automation of decision-making in front-office functions such as assisted underwriting. There are specific challenges which hamper abilities of...
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