Difficult-to-diagnose critical illnesses such as lupus can take years to confirm and misdiagnosis is common. How can we as an industry help ensure claims are paid?
Recently in Cover we read about the differing claims experience relating to two critical illness policies. Both companies paid the claim, which related to a stroke, though one company seemed to put the policyholder to more bother than was necessary. But not all critical illnesses are the same and while some can be diagnosed and claims dealt with relatively quickly, other critical illnesses can take much longer to diagnose. Lupus Take SLE (systemic lupus erythematosus) for example, a currently...
And the removal of guaranteed insurability options
More transparency around non-standard terms
By the end of 2019
He spent four years at SLA