Greg Clay: Balancing the equation

clock • 6 min read

In a challenging healthcare market, demands for both cost control and patient satisfaction are high. But it is possible to reduce financial waste and improve value for patients simultaneously, explains Alliance Health Group's Greg Clay

The proper goal for any healthcare provider is to improve the value of care to the patient, where value is measured in terms of patient outcomes/satisfaction and pounds spent. To accurately manage value therefore, it is necessary for both the costs and the outcomes to be measured at the patient level. But for some, there is a clear and irreconcilable dichotomy between cost containment and patient satisfaction, so to consider both within the context of ‘value' is incongruous. The dichotomy To some extent, I believe this is where both NHS and private providers have gone wrong. ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Majority of UK adults note decline in healthcare standards
PMI

Majority of UK adults note decline in healthcare standards

YuLife report reveals the trends in UK healthcare

Sahar Nazir
clock 21 March 2024 • 2 min read
Insurance Premium Tax hits record £1.5 billion in February
PMI

Insurance Premium Tax hits record £1.5 billion in February

Reflects growing tax burden on households

Sahar Nazir
clock 21 March 2024 • 1 min read
Bupa renews deal for cancer care with GenesisCare
PMI

Bupa renews deal for cancer care with GenesisCare

Expanding provision of services for health insurance customers

Jaskeet Briah
clock 18 March 2024 • 1 min read