Alan Lakey discusses Financial Ombudsman (FOS) complaints in relation to protection.
A recent trawl through the Financial Ombudsman Service (FOS) complaints database revealed a couple of matters worthy of consideration. The first is an evergreen and an area that I have touched on previously - activity-based claims definitions. These have largely been removed from income protection plans thanks to disruptors such as Chris Hargreaves, who operated the ‘Angry Policyholder' and ‘Scot Provident Says No' websites and used social media to highlight the perils of accepting these definitions....
Some 85% of employees are more likely to work for employers offering clearly labelled benefits, research from Canada Life has found.
Wellbeing expert David Price discusses a range of practical ways employers can set about looking after the mental health of their staff during the seasonal period
The Financial Ombudsman Service (FOS) will maintain its current funding model for the next financial year despite recognising it is unsustainable in its current form.
The FCA has confirmed that, while businesses will have to identify certified staff from day one under the Senior Managers & Certification Regime (SM&CR), they will have a year to complete fitness and propriety assessments.