Alan Lakey discusses Financial Ombudsman (FOS) complaints in relation to protection.
A recent trawl through the Financial Ombudsman Service (FOS) complaints database revealed a couple of matters worthy of consideration. The first is an evergreen and an area that I have touched on previously - activity-based claims definitions. These have largely been removed from income protection plans thanks to disruptors such as Chris Hargreaves, who operated the ‘Angry Policyholder' and ‘Scot Provident Says No' websites and used social media to highlight the perils of accepting these definitions....
Income protection decline leaving customers at risk of limited payment policies
Smoking still biggest culprit and obesity second - however only 15% know the latter is connected
As private medical demand increases, so do the challenges regarding storing personal data. Paragon's Mitch Cornelia explores how a specialist provider can supply the security needed in light of GDPR
Due to popular demand, venue and date changed to One Birdcage Walk, Westminster, London on 2 May