Alan Lakey defends the publication of claims statistics and argues that insurers should go much further.
There has been much recent talk concerning the release of claims statistics. The word is that some insurers and reinsurers are looking to end the practice as they believe it causes more harm than good. Such a viewpoint raises numerous questions that touch on transparency, reasonableness and, not least, ethicality. Some years back I heard an ABI spokesman arguing that critical illness claims stats were being used to denigrate the industry and the product. His logic was that rather than...
Retains platform and financial advice business
Bedford-based mutual society chooses Disability Rights UK as its charity partner for 2018
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Financial wellbeing firm Neyber suggests better use of employee assistance programmes (EAPs) would benefit both workers and companies