Nurses available at point of claim through insurer's HALO customer services proposition
New entrant Guardian has selected RedArc to provide a dedicated nurse support service to its customers at the point of claim as part of its HALO customer services proposition. Formed as part of a three-year contract, the partnership will see RedArc offer support to Guardian policyholders and their families free of charge. Services will include practical advice and emotional support for long-term physical or mental illness, disability, trauma or bereavement as well as therapy and counselling when...
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