Online applications for carers' allowance

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The government has launched an online application system for the Carer's Allowance in a bid to make applications easier.

There was an earlier online system which had low take up, or applications could be made post, the new system has been designed to simplify the process.

The number of people claiming carer's allowance stands at around 240,000 people in the UK as a whole, for caring for someone with substantial caring needs,

During trials 54% of users found the process simpler than posting a form, and 125,000 digital claims have been submitted since trials began in October 2013 with a 90% satisfaction rate.

The service can work on any internet-enabled device and during trials more than a third of digital claims were made using a tablet or mobile.

The service has been launched by a partnership of the Cabinet Office's Government Digital Service and the Department for Work and Pensions.

Mark Harper, minister of state for disabled people, said: "Carers provide an invaluable service to people in some of the most vulnerable circumstances in our communities. We spend around £2 billion on Carer's Allowance and are committing even more in the future.

"A simpler and quicker online system for claiming the benefit is extremely welcome news for those whose time is overwhelmingly dedicated to looking after others."

Francis Maude, minister for the cabinet office, said: "As part of this government's long-term economic plan to drive efficiency savings for taxpayers we are building world-class digital-by-default services that are designed around the needs of users.

"Our new online Carer's Allowance application system is easier and faster to complete, freeing up time for people who have caring responsibilities. I congratulate all those involved on today's launch and we will now press ahead with transforming more public services to ensure hardworking people get the services they deserve."

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