Old Mutual Wealth deputy chief underwriter Karen Garrett talks exclusively to COVER about winning the Best Underwriting Team prize at this year's Customer Care Awards
Described by one judge as "definitely on an upward move", Old Mutual Wealth stole the title of Best Underwriting Team at this year's COVER Customer Care Awards. Our judges felt that its helpful team has gone lengths to improve access to insurance by developing its underwriting philosophy to include vulnerable customers. Watch the video above to hear from OMW's deputy chief underwriter Karen Garrett about winning the award and check the full list of award winners here. Click here to read...
Artificial intelligence at work
500,000 claims last year
Five generations under one roof
Survey of 2,004 shows