Strategy, benefit relevance, user experience, simplicity and accessibility are core issues
Aon Employee Benefits has identified five main challenges employers face in the digital age when it comes to offering benefit programmes. "We generally see the same core issues arise in our work with hundreds of organisations, no matter their size nor speciality," said Clare Sheridan, principal at Aon. "The dynamics of work have transformed in the last few years with the internet and smartphones changing how employers and employees interact - and how they work with their customers. Many organisations...
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