Future Proof shares outcomes from in-depth customer research.
At Future Proof, we recently surveyed our client base to better understand the difference between their perception vs reality. This covered their thoughts on the claims process and how people view insurers when it comes to paying claims. We asked policyholders a series of simple online questions, 941 customers completed the survey, a record number of respondents this year, and we have analysed the results. Here are the highlights: Over half of all respondents believe that less than 90%...
Income protection decline leaving customers at risk of limited payment policies
Smoking still biggest culprit and obesity second - however only 15% know the latter is connected
As private medical demand increases, so do the challenges regarding storing personal data. Paragon's Mitch Cornelia explores how a specialist provider can supply the security needed in light of GDPR
Due to popular demand, venue and date changed to One Birdcage Walk, Westminster, London on 2 May