This is the third in a series of features highlighting key findings from Pacific Life Re's consumer research on consumers' perceptions of protection claims management.
This is the third in a series of pieces on the COVER news site highlighting our key findings from our consumer research on consumers' perceptions of protection claims management. In this feature we will be providing a snapshot of our findings with regards to what consumers perceive to be a 'smoker' vs 'non-smoker'. When is a smoker not a smoker? The question; "Have you smoked tobacco in the last 12 months?" appears simple enough but when you ask what makes someone a "smoker", it seems that...
Some 85% of employees are more likely to work for employers offering clearly labelled benefits, research from Canada Life has found.
Wellbeing expert David Price discusses a range of practical ways employers can set about looking after the mental health of their staff during the seasonal period
The Financial Ombudsman Service (FOS) will maintain its current funding model for the next financial year despite recognising it is unsustainable in its current form.
The FCA has confirmed that, while businesses will have to identify certified staff from day one under the Senior Managers & Certification Regime (SM&CR), they will have a year to complete fitness and propriety assessments.