Deepak Jobanputra discusses effective use of claims stats.
The life insurance industry finds itself in an unusual position. Despite the numerous reputational issues faced by the banking sector in recent years, more people still have a higher degree of trust in banks (22%) than they do in insurers (19%). Consumer scepticism seems to stem principally from the perceptions people have around policy payouts. In a recent survey, only 8% of consumers believe that insurers have got better at paying claims, while 48% believe they've got worse. The...
British Friendly has introduced an online Adviser Toolkit to encourage income protection sales.
Zurich has launched a 'selfie' app called FaceQuote which estimates how much life cover someone might need.
The official supplement of this year's COVER Excellence Awards is available to read now as an eBook.
Child cover within critical illness plans has assumed a far greater importance in recent years, writes CIExpert's Alan Lakey.