This is the second in a series of features highlighting key findings from Pacific Life Re's consumer research on consumers' perceptions of protection claims management.
How do consumers think we should deal with misrepresentation? Our research found that almost 60% of consumers ranked misrepresentation or something similar as the main cause for declined life claims. So, we wanted to dig further and find out how consumers expect insurers to treat misrepresentation. To explore this, we presented them with a number of hypothetical scenarios, such as the following example: "A person who applies for life insurance doesn't tell the insurer about their...
There are just two weeks to go until the COVER Protection and Health Summit 2017 takes place.
Zurich has launched a website for employee benefits consultants, advisers and employers.
VitalityHealth and Nuffield Health have launched a joint venture to provide large employers with a health and engagement solution for their entire workforce.
Over two thirds of the UK adult population either hasn't purchased any life insurance (57%) or doesn't know whether they have or not (11%), research from LifeSearch has found.