'Support services' are not bolt-ons but integral to insurance offerings, says Paul Avis, and there are plenty of good reasons for employers and their advisers to promote them wherever possible
Less than half of employers realise that GLA policies pay out regardless of whether death is work related
Firm paid almost 100% of group life claims last year
Long-term disability income increases following years of decline
Ron Wheatcroft reveals the wider implications of pension tax reforms on later life income and in particular employers' death-in-service cover
Optimal has launched a a group life policy for small businesses, underwritten in conjunction with Holloway Friendly, supported by a master trust, called Simple Group Life.
TRUST|Pensions, which provides a master trust for automatic enrolment workplace pensions, is to offer optional group life cover from Canada Life's Simply CLASS service.
Intermediary firm Premier has launched Premier Life Trust, a master trust for group life customers which will be compatible with all insurers.
An annual survey of Group Risk advisers has placed Canada Life Group Insurance division at the top of the industry for the third year in a row.
Can auto-enrolment help grow the group risk market? Jason Green believes it can, but what do we need to do to make this a reality?
Group Risk Development (GRiD) has calculated that Legal & General accounted for a fifth (19.2%) of total claims value (£1.244bn) paid out by the group protection industry for group life, income protection and group critical illness in 2013.
Health & Case Management Ltd (HCML) has re-launched its catastrophic injury case management service.
Friends Life has announced enhanced free cover level limits and increased rate guarantees to 3 years on all Group Protection products in enhancements to its Group Protection Online quote system.
LV= paid out 95% of underwritten protection claims in 2012. This includes 99% of life cover claims, 91% of critical illness claims, 88% of income protection claims, and 98% of unemployment claims.
Aviva's national sales manager, Dan Lewis, on the firm's award win
LV= has launched an apprenticeship programme for its life insurance and retirement customer service teams.
The Gold Standard Awards 2012 are now open for entries.
Capita has acquired Medicals Direct for £13.2m on a cash free-debt free basis, and a deferred consideration, linked to profit performance, of up to £2m.
Although efficient claims management remains a key driver for customer satisfaction, less than one-fifth of insurers are investing in technologies to improve their customer interaction.
The work performance of 85%of employees has been affected by work, health and personal pressures, according new research from Canada life.
Lifesearch, has warned against poor industry selling practices and the "laissez faire approach to the quality of distribution" by providers.