F&TRC adds more claims data

clock • 1 min read

Collective claims data to the end of 2013 has now been added to the Finance & Technology Research Centre (F&TRC)'s research platform.

Advisers can now review collective claims data including paid claims, ranging from 89%-99% and the average claimant ages.

Data for 2014 will be added as it becomes available.

Advisers can search for factors including:

  • Percentage of claims paid
  • Average age of male and female claims
  • Youngest and oldest age of claimants
  • Five most common reasons for claims
  • Why claims were declined
  • Average time taken to pay claims

F&TRC launched in 2013 and added business protection to its research in February 2015. 

Ian McKenna, managing director at F&TRC, said: "The protection industry has become more transparent when it comes to claims statistics and there is more claims information available here in one place than anywhere else.

"But that's only useful if people can use the information simply and efficiently.

"To help advisers get the most out of valuable protection claims data we provide a regularly updated one-stop-shop of information in a simple and consistent format, that will help clients understand the need for protection."

Emma Thomson, life office relationship director at LifeSearch, said: "Publishing claims statistics is vital to dispel the myth that protection policies don't pay out.

"F&TRC's claims tool is a valuable resource in making it easier to understand claims by providing detailed and unrivalled information."

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